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Order Inquiries

If you need updates on your order status or tracking, our team is ready to help. Whether you want to confirm delivery progress or make changes, we ensure quick support every step of the way.

Product Details

Looking for more information about a product or need guidance on what suits you best? Our team provides clear answers and personalized recommendations to help you choose with confidence.

Delivery Issues

If you experience any problems with your delivery, please reach out to us right away. Our team will contact the courier on your behalf and work to resolve the issue quickly. We will keep you updated throughout the process.

Complaints and Concerns

If something doesn't feel right, let us know immediately. We take every concern seriously and work to resolve issues quickly and professionally so that your experience remains positive.

Returns and Exchanges

We'll guide you through the return process and assist with exchanges whenever needed. For more details, you can review our Return & Refund Policy.

Company Information

Crafted for Modern Elegance

Store Name: Viantie
Company Name: Hanovic Trading B.V.
Address:  Maasdijk 136, Aalst, 5308 JG, Netherlands.
Phone: +3197010209780
E-Mail: info@viantie.com
Contact Form: Here
Company Number: 90630548
VAT No: NL865384976B01

Customer Service Opening Hours: Monday to Friday, 10:00 to 18:00 (CET/CEST) Central European Time.
Response Time: We strive to respond to all inquiries within 24 hours during our operating hours.
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